National Taxpayer Advocate Erin M. Collins told lawmakers today that the Internal Revenue Service has made significant ...

Millions of taxpayers continue to struggle with delays in refunds from the IRS, a new tax advocate report says.

An independent watchdog finds the IRS has improved its overall taxpayer service but is slow to resolve certain identity theft ...

The national taxpayer advocate’s first report to the new Congress highlighted the need for money devoted to taxpayer services and technology.