Despite some residents around Western North Carolina getting power back, many more are still in the dark after Helene.

Duke Energy’s online outage map is covered with notifications of places without electricity. Company spokesperson Jeff Brooks says over 1000 locations are without power. Helene’s heavy wind and rain damaged hundreds of substations across the Carolinas.

We’re seeing historic damage from this storm on a scale that many of us have never seen in western North Carolina in recent memory,” Duke Energy spokesman Jeff Brooks said.

There are lots of areas across the South Carolina Upstate and North Carolina mountains where we’re going to have to completely rebuild parts of our system, not just repair

As Helene barreled its way through the Carolinas late last week, thousands of Duke Energy customers remained without power on Monday.

As Hurricane Helene tore through Western North Carolina with high winds and heavy, steady rainfall, the power outages and the road closures began.

The utility mobilizes Pinellas County barrier islands command center and continues to restore power in the hardest-hit areas

In a statement, Duke Energy said a majority of customers are expected to have power returned no later than Friday evening, Oct. 4. However, repair efforts are so widespread that very few areas have been assigned estimated times of restoration.

Despite some residents around Western North Carolina getting power back, many more are still in the dark after Helene.