Total-loss disputes rarely turn on one number. They turn on whether the number can be explained, tested, and trusted.

Thermal runaway after a collision is a low-frequency event with a high-risk potential. A technician’s safety comes down to a ...

As many shops face shrinking claim counts, proactive operators are finding opportunities in unexpected places such as ...

Learn about MIG/MAG welding fundamentals, material considerations, and safety protocols to ensure strong, reliable repairs in ...

Walk into almost any busy collision center on a Monday morning and it can look like money is being made everywhere. The ...

THIS GRAPHIC shows the variety of ADAS sensors installed on today's vehicles. Advanced driver assistance systems are now ...

Today’s shops face a different challenge: materials aren’t just disappearing; they are mischarged, mispriced, misordered and ...

Because Pistol Pete might be a great guy. But before he cuts my car in half, welds it back together, paints it and sends me ...

Instead, they're about what happened during the very first phone call. Several reviews I've come across describe customers ...

As vehicle coverage and the amount of available information expanded, that pocket guide grew into a booklet, then a roughly ...

Toby Chess discusses the how dent repair changed from the 1950s to the present day as advancements in body filler and tools ...

Every so often, a BackBay inquiry comes along that makes me stop and re-read it, certain I’ve missed something, and prompting me to ask for some clarification, to ...