Salesloft has named video messaging systems provider Vidyard as its Preferred Video Partner and integrated Vidyard Messages with Salesloft to help users bring personalized video messages leveraging ...

Zilliant, a pricing lifecycle management solutions provider, has automated customer-specific pricing and negotiated sales agreements in Zilliant CPQ with the release of Agreements Management, ...

Research firm MarketsandMarkets valued the current retail artificial intelligence market at $31.12 billion globally and expects it to reach $164.74 billion by 2030, growing at a compound annual rate ...

D-ID, provider of a platform for the generation of digital humans, has launched Personal Avatars, comprising Premium+ Avatars and Express Avatars, a pair of artificial intelligence video-to-video ...

MuleSoft has launched full lifecycle AsyncAPI support, enabling organizations to power artificial intelligence agents with real-time data through seamless integration with event-driven architectures ...

Looking back on Customer Experience Day, it’s clear that CX has never been a more critical factor for success in retail. CX Day, which was held on Oct. 1, is a global day of celebration, honoring the ...

The emergence of personal shopping agents will transform e-commerce and vastly improve the customer experience, yet this will only happen if retailers are prepared. Depending on the retailer’s ...

Jasper, a marketing platform provider, has expanded its product suite to include the new AI App Library, a directory of more than 80 purpose-built marketing artificial intelligence applications. This ...

Cyara, a provider of artificial intelligence-driven customer experience assurance solutions, has named Rishi Rana, its former president, as its new CEO, while Co-Founder Alok Kulkarni transitions to ...

The Access Group, a provider of business management software for mid-market organizations, will acquire Paytronix, a provider in guest engagement for restaurants and convenience stores. Financial ...

Is your WFM forecasting method phoning it in?Traditional WFM methods of forecasting and scheduling are based on outdated paradigms from phone calls. Our new reality is digital, and your WFM solution ...

With Bloomreach's RCS, marketers can guide customers through their shopping journeys and tailor recommendations to their preferences in real time. With no character limits and high-quality image ...