An independent watchdog finds the IRS has improved its overall taxpayer service but is slow to resolve certain identity theft cases

The Internal Revenue Service (IRS) has made significant improvements in taxpayer services, largely due to funding from the Inflation Reduction Act, yet continues to struggle with a backlog of claims related to a coronavirus pandemic-era tax credit program and delays in resolving certain identity theft cases,

The annual report by the agency’s national taxpayer advocate also flagged ongoing problems with the troubled Employee Retention Credit.

The IRS Free File program is set to open later this week to allow eligible taxpayers to file their taxes for free using tax software partnerships.

As the new year approaches, the IRS is gearing up to help Americans navigate the 2025 tax season with enhanced digital tools and resources. Here's how you can prepare effectively.

The IRS announced that eight private-sector partners will participate in its Free File program during the 2025 tax season.