BMC, a provider of IT solutions for the digital enterprise, has introduced an intelligence-enriched, integrated IT Service Management (ITSM) and IT Operations Management (ITOM) platform with BMC Helix ...

TUI InfoTec GmbH selected BMC Software’s Remedy ITSM suite to improve its existing customer services and overall IT support system. TUI InfoTec’s IT support and services encompass infrastructure ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

BMC has expanded its partnership with IBM, building upon a cognitive collaboration introduced in 2017, through which AI technologies from IBM Watson were integrated into BMC Helix, BMC’s cognitive ...

New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet The Helix platform, one of the first market-ready solutions to ...

HOUSTON, March 18, 2020 /CNW/ -- BMC, a global leader in IT solutions for the digital enterprise, today announced Shared Services Canada (SSC) has selected BMC's Remedy IT Service Management (ITSM) ...

New Island Technologies, a distributor of BMC in Sub Saharan Africa, has confirmed that the BMC Helix Platform is now available in SA. The announcement of the in-country roll-out of BMC Helix provides ...

BMC Software Inc. ( BMC) bagged twin information technology service management (ITSM) deals earlier this week. The first was a deal with Germany-based TUI InfoTec GmbH, and the second with CITIC ...